• Free Shipping On All Products
Order Status

Returns & Refunds

Thank you for purchasing at jqint.com

Do not hesitate to contact us once you have any problems after receiving or using our products.

We strive to help every customer to solve problems with professional guidance and attentive services.

Not entirely satisfied with your shopping experiences? We are here to help. 

 

Cancelation

Any order could be fully canceled before shipment.

For more advice, please contact us

 

Returns

For all products, it will take us about one business day to process your refund, and we will provide you a return label of UPS via email or online chat services.

You should print the label and drop off your package at any UPS store.

We will update your return status upon receiving.

Please wait for approximately 3-7 days for your refund to process to your account after your order status changes as “updated”.

For more advice, please contact us. 

 

Refunds

Defective or used items are not within the return policy. However, you can issue a refund for items that do not meet your requirements.

An image proof must be provided for us to estimate the percentage of refunds.

For those unwanted items due to quality reasons or not described as what it is posted on the website, you will absolutely receive a full refund.

For other used or deliberately damaged items by customers, our customer service will give you a partial refund according the actual situation from image proofs.

It may take you 3-7 days for your refund to process to your account after your order status changes as “updated”.

For more advice, please contact us. 

 

Replacement

For those wrong delivered items, missing items or defective items, do not hesitate to contact us for a replacement.

Upon receiving your information, we will process your replacement within ONE business day.

Also, a tracking number will be provided for you to track the location of your order once the shipment is confirmed.

For more advice, please contact us. 

 

Shipping Fee

We will take responsibility of the shipping fees under such circumstances: damaged package, quality problems, missing parts, wrong description online, different items.

Other reason, no longer needed, wrong size ordered for example, buyer will undertake the shipping fees. 

 

Still have questions about our return and refund policy?

Email:ac@jqint.com(We will reply to you in 24 hours)!